Why You Should Disable SIP ALG on SmartVox VoIP Service What is SIP ALG? SIP ALG (Session Initiation Protocol Application Layer Gateway) is a feature found in many routers that aims to assist with the traversal of NAT (Network Address … Read More
Network
Can I move my phone somewhere else?
Yes, you can! Our SmartVox platform works from just about anywhere where you can plug your phone into power and plug it into network. Note that some phone models (namely the Cisco SPA525G2 and some Grandstream models) have wifi capabilities, … Read More
Setting up Wifi on Cisco SPA525G2
To set up wifi on the phone (note that this must be performed without a network cable plugged into the phone): Press Menu button (looks like a document with folded corner) Go to option 8, “Network Configuration” and press center … Read More
Which Plug is Network?
Most of our phones have two network plugs on the back. The one closest to the bottom of the phone is the one that should be plugged in to your network. The other one can be used to “daisy chain” … Read More