The voice mail system has its own prompts to guide you through it, but here is a complete listing of the voice mail menu structure. Not all options/prompts may be enabled for you specifically. Check with your phone system administrator if you believe something is not working, as it may not be enabled for your account.
- 1 – Read voice mail messages
- 3 – Advanced options
- 1 – Reply
- 2 – Call back
- 3 – Message envelope
- 4 – Outgoing call
- 5 – Send message
- 4 – Play previous message
- 5 – Repeat current message
- 6 – Play next message
- 7 – Delete message
- 8 – Forward message to another mailbox
- 1 – Use mail box number
- 2 – Use directory
- 9 – Save message
- 0 – Save in new messages
- 1 – Save in old messages
- 2 – Save in work messages
- 3 – Save in family messages
- 4 – Save in friends messages
- * – During message playback = rewind, otherwise = help
- # – During message playback = fast forward, otherwise = exit
- 3 – Advanced options
- 2 – Change folders
- 0 – New folder
- 1 – Old folder
- 2 – Work folder
- 3 – Family folder
- 4 – Friends folder
- 3 – Advanced options
- 5 – Send message
- 1 – Use mail box number
- 2 – Use directory
- 5 – Send message
- 0 – Mailbox options
- 1 – Record your unavailable message
- 2 – Record your busy message
- 3 – Record your name
- 4 – Record your temporary greeting
- 1 – Record greeting
- 2 – Delete greeting
- 5 – Change your password (PIN)
- * – Return to main menu
This menu may change as your voice mail system is upgraded. The prompts given while using the voice mail system will always be accurate.